1. If you have a complaint about Swipo Fans (including any complaint about Content appearing on Swipo Fans or the conduct of a User), please fill complaints form that's on Terms & Policies
https://www.swipofans.com/complaints in send your complaint to swipomedialtd@gmail.com including your name, address, contact details, a description of your complaint and, if your complaint relates to Content, the URL for the Content to which your complaint relates. If you are unable to contact us by email, please write to us at the following address: Swipo Media LTD, Zabutinsky St. 108, Tel-Aviv, Israel.
2. Whether or not you are a User of Swipo Fans, you can use this Complaints Policy to alert us to any complaint which you have relating to Swipo Fans.
3. Following receipt of your complaint of illegal or non-consensual Content,
we will take such steps as we consider to be appropriate to investigate your complaint within a timescale which is appropriate to the nature of your complaint;
if we require further information or documents from you, we will contact you to let you know;
we will investigate your complaint within seven (7) business days;
if we are satisfied that the Content is unlawful or non-consensual, we will immediately remove such Content, and we will notify you of our decision by email or other electronic message;
if we are satisfied that the Content is not unlawful or non-consensual, we will notify you of our decision by email or other electronic message.
Any dispute regarding our determination that Content is non-consensual will be submitted by us to a neutral arbitration association at our expense.
4. we are not obligated to inform you of the outcome of your complaint.
Last updated: June 2023